FAQ

Fair questions,
straight answers

Everything students usually want to know before downloading. If it's not here, ask whoever invited you — they can reach the Resonance team directly.

The basics

What is Resonance, in one paragraph?

Resonance is a friendship-matching app created by UCLA psychology professor Matthew Lieberman. You answer a one-time survey about how you see the world, and an AI algorithm — built on decades of compatibility research — places you in a small "pod" of 2–7 people at your school you're highly likely to click with. You see why you matched, chat as a group, and (ideally) meet up in real life.

Is this a dating app?

No. Resonance matches you into small groups for friendship — study buddies, lunch companions, people to actually talk to in a 300-person lecture. There's no swiping and no romantic framing. It's about making your school feel smaller and friendlier.

Does it cost anything?

Not for you. Resonance is free for students — no subscription, no in-app purchases, no ads. Your school or program handles any arrangement on their end; no money changes hands with students.

Who made this?

Resonance was co-founded by Matthew Lieberman, a UCLA Professor of Psychology who has studied the social brain for over 25 years. The matching approach is inspired by that research. You can read more on The Science and About pages.

Do I have to participate?

No — it's entirely opt-in. Nobody is enrolled automatically. If Resonance is being used in a class with extra credit attached, that credit is an incentive, not a requirement; your professor will have alternatives if you'd rather not join.

Doesn't matching people who see the world alike just create echo chambers?

It's a fair question, and a valid concern for society — but not for the individual suffering from isolation. Worrying about echo chambers when someone is drowning in loneliness is like worrying about a latex allergy while applying a tourniquet. Yes, the allergy might be a problem later. But first, you have to stop the bleeding. Shared ways of seeing the world are the low-hanging fruit of connection, and for someone starving for friendship, we want to provide the easiest, most reliable meal possible.

Second, "alike" doesn't mean what you might expect. Left to their own devices, people mostly sort themselves by demographics — same hometown, same background, same crowd. Resonance ignores demographics entirely and matches on how you experience the world. That regularly connects people who look nothing alike on paper and would never have found each other on their own.

And to be clear: we're not suggesting Resonance should be the only way you make friends. But if we're talking about making friends before you've even set foot on campus, we think this is the solution.

Signing up & the survey

Where do I get the app?

From whoever invited you. If your school, professor, or program is running Resonance, they'll send you the official download link (the app is on both the Apple App Store and Google Play). Joining through their link, with your school email, is what places you in the right community.

Why does it only accept my school email?

Your community is gated by your school's email domain. That's a feature: it means everyone in your community is verifiably a real member of your school — no bots, no outsiders. Some schools have two formats (like @school.edu and @g.school.edu); either format should work.

How long does the survey take, and what's it like?

Usually 10–15 minutes, done once. The questions are about how you naturally see and experience the world — what you notice, how you read situations, what matters to you. It's not a quiz and there are no right answers. The app tells you clearly when you've finished.

Should I answer strategically to get "better" matches?

Please don't — honest answers are the strategy. The algorithm matches you with people who see the world the way you actually do. Answering as the person you think you should be gets you matched with that person's friends, not yours.

What if I miss the deadline?

Matching runs after your group's enrollment window closes, so completing the survey by the deadline is what gets you included. If you miss it, reach out to your professor or coordinator — there may be a later round, but there's no guarantee.

How does extra credit work?

If your class offers it, the deal is usually: sign up and complete the survey by the deadline your professor sets. The specifics — how much credit, the exact deadline — come from your professor, not from Resonance.

After you're matched

What do I actually see when pods go live?

Your pod appears on your home screen in the app. You can view each pod-mate's profile — including the reasons you matched, from shared worldviews to shared interests — and use the group chat that's automatically created, or message people individually.

What if I don't click with my pod?

Give it a real chance — compatibility on paper still needs a conversation or two to warm up, and the profiles show you exactly what you have in common to start with. The CLICK model is our five-move playbook for exactly this stage. If it truly isn't working, talk to whoever runs your community; depending on the program there may be future matching rounds.

Do I have to keep using the app forever?

Nope. Resonance is designed to get you off the app and into real life. Once you've connected with your pod, the app has done its job — the group chat is just there when you need it.

Privacy & your data

What happens to my survey answers?

Two things, and only two things: they're used to compute your compatibility matches, and (in aggregate) to improve the quality of the app. Your data is never sold and never shared with third parties. That commitment comes straight from the founder.

Do other students see my answers?

No. Your pod-mates see your profile — the kind of things that make conversation easier, like shared worldviews and interests — not your raw survey responses.

Does Resonance need my school's student records?

No. Schools never hand over rosters, contact lists, or personnel files. You join yourself, voluntarily, with your own school email — that's the only connection.

Troubleshooting

Android: my login link opens a webpage instead of the app

Your phone is opening the link in the browser instead of handing it to the app. Fix:

  1. Go to Settings → Apps → Resonance
  2. Open the "Open by default" section
  3. Set it to open supported links in the app

Then tap the link in your email again.

iPhone: I never got the login email

Check spam. If it's there: tap "Report not spam," then open the same email from your Inbox and tap the "Sign in to project-…" link from there. Links clicked from inside the spam folder often won't work.

Something else is broken

Contact the professor, TA, or coordinator who invited you — they can reach the Resonance team directly and usually get things fixed quickly.

👋

Ready when you are. Grab the download link from your school's announcement, sign in with your school email, and give the survey 15 honest minutes. Your people are probably closer than you think.